Returns & Exchanges
At ALOHA, we want you to love your snacks; if you are not 100% satisfied with your order, we offer a hassle-free return or replacement policy within 30 days of purchase.
Return Process
- 1.Initiate Your Request
Contact our support team with your order number and the reason for your return to receive a return authorization.
- 2.Prepare the Package
Ensure the items are in their original packaging; for food safety reasons, only unopened and sealed products can be returned for a refund.
- 3.Ship the Items
Affix the provided prepaid shipping label to your box and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund or ship your replacement within 5-7 business days.